To our paid and free customers:
After June 2018, we will no longer provide support for CloudReady to dual boot with Windows.
Why? The initial reason behind phasing out this feature is the discovery that some Windows 10 updates can break CloudReady on dual boot machines. Our ultimate goal is to offer a stable, secure, and reliable OS. Unfortunately, knowing about this issue with Windows updates, meeting these goals with dualboot is no longer possible.
Users are left without a way to fix or reinstall CloudReady when this occurs, forcing a choice between keeping CloudReady functional and installing critical Windows updates. Tension like this is ultimately incompatible with CloudReady's value, and have led us to an uneasy decision to sunset dual boot functionality in supported CloudReady Editions.
Please note, we will continue to provide tech support for existing dual boot installations of CloudReady through June 2018.
We will remove the option to install CloudReady in dual boot mode starting with CloudReady v64.
What does this mean for me?
While we will provide support for CloudReady dual boot through June 2018, we no longer recommend installing and using CloudReady in dual boot mode. With CloudReady v66, which is slated for June of 2018 you will no longer be able to install or reinstall devices in dual boot mode.
What can I do if my CloudReady device is in a dual boot mode?
If you are using CloudReady in dualboot mode, we recommend you reinstall it in a Standalone mode to avoid any issues with CloudReady after an update. You can also consider alternatives to dualboot like using Chrome Remote Desktop to connect to a different Windows PC, or streaming a remote Windows desktop through services like Frame.
More information on dualboot sunset can be found here: https://neverware.com/dualboot
If you have any questions or need additional assistance,
Home edition customers - please comment below, where we or other users of the Free offering of CloudReady will get back to you;
Education/Enterprise edition customers - do not hesitate to reach out to our Support team via phone (855-979-9199), email (email@example.com), or via Live Chat on our website.
As always, thank you for using CloudReady!