HP 8560p needs special steps after install

Comments

11 comments

  • Official comment
    Forrest Smith

    Hi Jonah,

    It sounds like we may be able to help you - if you make it all the way to the shut down at the end of the install it's a good sign that we can get this working!

    My guess would be that this has something to do with UEFI settings. There are a few variables:

    1) The boot mode in our BIOS may be set to Legacy or UEFI
    2) When you boot from USB in the first-place (prior to installing), you may see both legacy and UEFI boot-options specific to your USB boot option
    3) When booting in UEFI mode, you may need to find a file named bootx64.efi to boot from

    NOTE: Some or all of those settings may be missing from you machine - they're just options to look out for.

    So, what you'll want to do is start toggling any settings you see that are related one at a time, and then see if it works. For instance, if the boot-mode is currently set to UEFI, try switching to Legacy and reinstall. Proceed one at a time from there and you should find a solution!

    Good luck - let us know when you find the right combo!

  • Jonah O'Neil

    ok, so i was finally able to get it working!
    here's what i did:
    1> turned on UEFI in the BIOS and reinstalled
    2> during boot i could see "Welcome to GRUB!" flash quickly, but it just went to a black screen and nothing happened.
    3> tried a few different BIOS tweaks, but got the same result
    4> tried the auto_install.py method, same result
    5> took a look at the python script and then tried this command based on what i saw in the script: '/usr/sbin/chromeos-install --dst /dev/sda --yes --skip_dst_removable --target_bios efi'

    SUCCESS!!!

  • Aleksi Komu

    Jonah can you give more specific instructions? I have the same problem. Where do I get or modify that python script? I don't have any coding experience. Thanks!

  • Daniel Caddick-Brown

    Was there any more on this? I'm having a similar problem now on an 8460p

  • Forrest Smith

    https://docs.google.com/presentation/d/1Qk37d0xXLn2GdZ0WcbF0WSVGGuPorWeZbtMzTuzPSp4/edit#slide=id.ga9588ab56_131

     

    It is necessary to make sure to boot the USB, when first installing, with the right steps to make sure it is in UEFI mode IN ADDITION to turning on UEFI mode in your BIOS.

    The instructions above are an example of how this works on HP Elitebooks of this era. following those should make it possible to instal via the GUI without issue. 

  • Daniel Caddick-Brown

    I got it working shortly after I posted this! I needed to change the boot order of the HDD in the end. It's great!

  • Joakim Hersche

    Danjcb
    Can you explain the hole thing for me again I always fail after I install it. I tried to chamge boot order but I couldn't get it done

  • Daniel Caddick-Brown

    Bearing in mind this was about a year and a half ago, I've had a quick look.

    1. Turn on

    2. Press Esc to bring up menu

    3. F10 BIOS Setup

    4. Left twice to System Configuration

    5. Down to Boot Options

    6. Here are the Selections from top to bottom:

    0

    0

    Untick

    Untick

    Tick

    Untick

    Untick

    Tick

    Tick

    Tick

    Tick

    Tick

    Tick

    Tick

    Tick

    UEFI Boot Order - Notebook Upgrade Bay (UEFI) - OS Boot Manager - Notebook Ethernet

    Legacy Boot Order - Notebook Hard Drive - Notebook Upgrade Bay - USB Floppy - USB CD-ROM - USB Hard Drive - Notebook Ethernet - SD Card - Dock Upgrade Bay - eSATA DRIVE

     

    Not sure if that helps? Might be worth a shot?

  • Joakim Hersche

    Thank you very much that helped.
    didn't really expect an answer and espacially not that quick:)

  • Daniel Caddick-Brown

    I aim to please! ... any luck?

  • Joakim Hersche

    It works perfect now

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