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Installation failed - error message

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    Jaymes Driver

    Manual Installation of OS
    Follow the instructions Casey has listed for writing the image to your USB drive -> https://neverware.zendesk.com/hc/communities/public/questions/205453018-100-failure-rate
    or use the spiceworks article here -> https://community.spiceworks.com/topic/1215090-getting-ready-to-be-cloudready-3-tips-to-save-your-sanity?page=1#entry-5084153
    After burning the image to your USB flash drive with Win32 Disk Imager, start up the computer and boot to the flash drive.
    When the first screen comes up and asks you to select your network, press Ctrl + Alt + F2. You will find yourself at a command line.
    the username is: chronos
    the password is: chrome
    To install, type the following commands:
    cd /usr/sbin
    sudo ./chromeos-install --dst /dev/sda
    (where /dev/sda is your internal hard drive)
    Type the password listed above (chrome)
    Please verify the installation location. My computer says:
    "This will install from '/dev/sdb' to '/dev/sda'.
    This will erase all data at this destination: /dev/sda
    Are you sure (y/N)?"
    Type Y and press enter.
    Now you wait. You may see some errors like the following:
    "WARNING: Secondary GPT header is invalid"
    "WARNING: One of the GPT headers/entries is invalid"
    As far as I can tell, they can be ignored. Maybe someone can shed some light on the error and the cause. Maybe even a prevention/fix.
    The process will take 5-10 minutes.
    When the message "Please shutdown, remove the USB device, cross your fingers, and reboot." appears, Press CTRL + ALT + F1 to get back to the Welcome screen. Click Shutdown, remove your USB stick, and reboot.
    (or you can type "sudo shutdown -h now" and press enter)
    Marvel in your awesome, you are now CloudReady!
    Hope this helps. I am not sure WHY the installation fails, or where it fails when using the GUI, but thankfully, there is a CLI to fall back on!

  • Avatar
    Forrest Smith

    David,

    Glad it's all working for you!

    I'm going to make a guess that you're choosing the "install CloudReady" option while still logged in? If so - log out, and then attempt an install.

    We aren't certain why, but there's definitely something up where the install only works consistently when NOT logged in.

    If that doesn't help, let us know.

  • Avatar
    Jaymes Driver

    No amount of logging out, staying logged out, rebooting, or removing of other media has allowed installation.

    There is only a hard drive, motherboard, power supply, keyboard, mouse, and usb drive plugged in right now.

    Is there a way to install the OS before booting to it? I believe this could solve some of the issues we are experiencing.

    I have even wiped my hard drives clean of any operating system or bootloaders. Installation always fails.

    A force installation option would be nice. If the operating system runs as a live environment and the drivers work, we should at least get to install the
    OS. Or the ability to see an error log would be REALLY nice so that we can troubleshoot these issues.

  • Avatar
    Forrest Smith

    Jaymes,

    Sorry you're still having issues!

    You can definitely dig into the logs - press ctrl alt F2 to get a terminal, then log in with user: chronos and password: chrome

    Once logged in you can look at the logs in /var/log/* - if those give you any hints, let us know.

    One thought - what size is your USB drive? We've seen install trouble with driver larger than 16GB in the past.

    Let me know if logs or a different USB helps!

  • Avatar
    Jaymes Driver

    Forrest,

    Thanks for your response.

    Currently I am using a 16 GB Kingston flash drive.

    Thank you for the user information. I will begin looking in the logs. Do you happen to know which program or service does the installation?

    I even wiped my flash drive and re-installed the image using WinDisk32, so far this has not been any improvement.

    I will try a different USB drive if I can put my hands on one. I highly doubt it is the USB drive, I use it for installation of other OS all the time.

    Is there a command line installation command I can use?

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