Xfinity TV

Comments

9 comments

  • Mikoto San

    Hi there.

     

    First of all. Do you live in the US?

    Quote from Xfinity "Xfinity Stream can only be viewed from within the US"

     

    If you are, have you Installed widewine / Flash Player / proprietary media codecs

    These can be installed In setings on Cloudready.

     

    -Mikoto

  • Jerry Seaney

    Yes, I live in the US.  I have installed the Widewine, Flash Player, and proprietary media codecs. It seems to fail when registering the device with Xfinity.  Not sure it it does not like the flash or another codec.  As a side note Netflix works, so the issue comes back to something missing or incompatible with Xfinity.

    Xfinity TV does work from my Windows 10 machine with Chrome browser and from a Dell Chromebook I have. 

  • kevin wilson

    Same with Spectrum

  • Ross Montenegro

    I'm having the same problem on a Dell I converted from Win10. It is not on the certified list, but everything else seems to function perfectly except for Xfinity Stream. It let's me log on and gets to the adding device and then the blue circle just spins forever. I saw somewhere that it could be due to the device not having a hard-coded MAC address, but I have no idea how to check for that. Ideas?

  • Geofrey Hill

    I do not have access to the Xfinity Stream site  to test, but this *might* work.

    On the video page you are trying to load, clock the lock in the URL bar. We are looking for the flash settings. If it isnt in the initial list, select "site settings". Change the value from "Ask" to "allow". Go back to video page and there should be a bar at the top of the page with a "reload" button. hit it and see if that works.

  • Ross Montenegro

    Unfortunately, it was already set to allow. I even set all of the site settings to "allow", but still it just spins. It's very odd because Youtube, Netflix and Amazon Video work perfectly.

  • Ross Montenegro

    I tested and Xfinity Stream works fine on my Chomebit connected to my tv, so it doesn't seem like it's a Chromium problem in general.

  • Forrest Smith

    Typically when we've seen this issue in the past it's because a version of authentication is taking place between the device and the provider to continue that the device is secure and official. Chromebooks have a method called "verified access" used to serve Netflix's highest resolution videos, for example.
    That might be what's up here, which for now isn't something Neverware can fix, sadly.

  • Ross Montenegro

    That's too bad. Is this something that is a problem with Neverware's Chromium in general, or does it seem to be device specific? I've considered loading it onto another older laptop, but don't want to run into the same issue. Do you know if it's a problem on devices on the certified list? Mine is a Dell Inspiron 14-3452, which is not on the certified list.

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