Xfinity TV

Comments

19 comments

  • Mikoto San

    Hi there.

     

    First of all. Do you live in the US?

    Quote from Xfinity "Xfinity Stream can only be viewed from within the US"

     

    If you are, have you Installed widewine / Flash Player / proprietary media codecs

    These can be installed In setings on Cloudready.

     

    -Mikoto

  • Jerry Seaney

    Yes, I live in the US.  I have installed the Widewine, Flash Player, and proprietary media codecs. It seems to fail when registering the device with Xfinity.  Not sure it it does not like the flash or another codec.  As a side note Netflix works, so the issue comes back to something missing or incompatible with Xfinity.

    Xfinity TV does work from my Windows 10 machine with Chrome browser and from a Dell Chromebook I have. 

  • kevin wilson

    Same with Spectrum

  • Ross Montenegro

    I'm having the same problem on a Dell I converted from Win10. It is not on the certified list, but everything else seems to function perfectly except for Xfinity Stream. It let's me log on and gets to the adding device and then the blue circle just spins forever. I saw somewhere that it could be due to the device not having a hard-coded MAC address, but I have no idea how to check for that. Ideas?

  • Geofrey Hill

    I do not have access to the Xfinity Stream site  to test, but this *might* work.

    On the video page you are trying to load, clock the lock in the URL bar. We are looking for the flash settings. If it isnt in the initial list, select "site settings". Change the value from "Ask" to "allow". Go back to video page and there should be a bar at the top of the page with a "reload" button. hit it and see if that works.

  • Ross Montenegro

    Unfortunately, it was already set to allow. I even set all of the site settings to "allow", but still it just spins. It's very odd because Youtube, Netflix and Amazon Video work perfectly.

  • Ross Montenegro

    I tested and Xfinity Stream works fine on my Chomebit connected to my tv, so it doesn't seem like it's a Chromium problem in general.

  • Forrest Smith

    Typically when we've seen this issue in the past it's because a version of authentication is taking place between the device and the provider to continue that the device is secure and official. Chromebooks have a method called "verified access" used to serve Netflix's highest resolution videos, for example.
    That might be what's up here, which for now isn't something Neverware can fix, sadly.

  • Ross Montenegro

    That's too bad. Is this something that is a problem with Neverware's Chromium in general, or does it seem to be device specific? I've considered loading it onto another older laptop, but don't want to run into the same issue. Do you know if it's a problem on devices on the certified list? Mine is a Dell Inspiron 14-3452, which is not on the certified list.

  • Mike Schmidt

    I just installed CloudReady on a Lenovo Yoga.  Everything is working great, until I tried to run the Xfinity Streaming app.  It also hangs at the "adding device" screen.  I know this chain is a couple months old, but has anyone been able to get this to work yet? Or found any workarounds?  I really want to make a Chromebook work, but not having this streaming capability might be a game ender.  Thanks.

  • Forrest Smith

    Hi Mike,


    Do you have all media plugins installed in settings?

  • Mike Schmidt

    Yes I do, but that isn't the issue. It looks like Xfinity is doing something in the background to try and add the device to the account but something seems to be hanging during the process. Video works fine if I go directly to a channels website. ie CNN or Fox

  • Geofrey Hill

    Are you using 32bit or 64bit version of CloudReady?

  • Ross Montenegro

    I'm still having this problem, too. I'm running 64-bit. I loaded the Developer Build 74.2.26 the other day to see if that made a difference, but no.

  • Mike Schmidt

    I'm running 64 bit.  

  • Tony Baloney

    From my testing they are married to the flash plugin on that site & they verifie it's flash on Mac os x or flash on Windows. They are your choices for now.

  • Forrest Smith

    I wonder if a UA string workaround helps for this case?

    https://chromeunboxed.com/skype-for-web-update-working-chromebook-broken-fix/

  • Mike Schmidt

    I installed the plugin and used a couple of the browsers.  In the past, on the site www.xfinity.com/stream the site would forward to www.xfinity.com/stream/adding-device.  After turning on the plugin, it doesn't go the add-device screen.  It sticks on the "Now connecting to your entertainment experience" screen.

  • Tony Baloney

    UA string does not work...they do some kinda flash plugin check...in fact there was/is a workaround on Linux to use pipeline which uses the Windows version of flash to fool it.

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