After update "getting a /EndEntire" with a failed boot

Comments

20 comments

  • Forrest Smith

    HI there,

     

    Can you try remaking your USB stick to start? It seems possible that something has gone wrong on the installer to cause this. You could alternatively validate that your installer is in good working order by testing that it works on some other device. 

  • SignedAdam

    Thank you for leaving a comment @Forrest Smith

    It has nothing to do with the installer, as after install the system boots and is working fine, however after downloading the update in the cloud ready interface, then clicking the restart button, when the system next turns on I get this error, it’s something to do with the updates, I’ve tried installing build 56.3.82 64 bit, then updating and it does the same thing, so it’s doing it after a clean install then updating the system by the guest account

  • Forrest Smith

    What kind of model is it?

     

    Note this:

    https://www.neverware.com/blogcontent/2018/09/17/cloudready-v684-bug-updates-paused

     

  • SignedAdam

    Yeah! Great work inspector holmes, of the inspiron 17 7000 series - 7737 - by dell

  • SignedAdam

    It’s the 1st time someone has actually beaten me to figuring out what the problem is

  • SignedAdam

    The work around discussed for changing bios settings doesn’t work for me, tried resetting bios and adding / booting from all UEFI entry’s for cloudready

  • Forrest Smith

    I am pretty surprised that the bug in question impacted your device, simply because we've only seen devices much older than that one have the problem so far.

     

    Were you able to resolve the issue by resetting bios settings or similar?

  • SignedAdam

    No resetting the bios didn’t resolve the problem or adding the efi entry’s manually then booting from each of them, I found 4 entry’s for cloudready,

  • Forrest Smith

    Is there anything unusual/manual/custom about your install? For instance, are you dual booting? Or did you make any cmd line adjustments to your device prior to the update?

     

    A couple things to try:

     

    1) If you disable EFI mode / turn on Legacy and CSM modes, does it boot?

     

    2a) What if, in the BIOS, you erase all 4 EFI entries that currently exist. Then does it work?

     

    2b) If 2a doesn't work, try adding a single EFI entry back. Any luck there?

  • SignedAdam

    It use to update with out a problem but recently in the last few months (if I had to guess when I 1st saw the problem, 3 months ago it popped up)

  • SignedAdam

    Tried everything you said already, none of it worked, I’ll try again though and update you tomorrow 

  • SignedAdam

    Ah! Legacy Boot works but all efi entry’s don’t

  • SignedAdam

    It’s important to note that this is a dual boot system, but you can understand why I would want a dual boot on this machine because as we both know, it’s newer hardware,

    Fun fact, if I boot Legacy mode the boot selection is gone and cloudready boots with no selection, if I boot any of the efi options the boot menu shows up but doesn’t boot cloudready and one of the entry’s (even though it’s labelled cloudready or something, it boots windows) so efi booting cloudready is completely trashed at the moment lol

  • SignedAdam

    Least Legacy works !

  • SignedAdam

    I have hasleo easy UEFI on my system (on the windows side if you want me to try editing any UEFI entry’s)

  • SignedAdam

    Bing go I have a solution:

    On my dell system you have two pciroot the 1st one lists the default boot entry’s from windows and cloudready the 2ed one lists the grub boot entry’s and the non grub boot entry’s, booting straight in to cloudready efi entry skipping the grub entry’s works, (efi / boot / bootx64.efi) path for the working entry was haven’t tried the other entry’s yet, right I’m going to get a well deserved rest called sleep 12:00 here in the U.K. #keepdualboot😉

  • SignedAdam

    (Path : efi / boot / grubx64.efi) works too, and despite the name, it skips grub and boot straight To cloudready

     

    happy I found some working efi entry’s in the end 😅

  • Forrest Smith

    GLad you got it working.

     

    Please keep in mind that dualboot has been unsupported for a while now, and we are no longer testing updates or new features on dualboot devices.

     

    The issue you're seeing is actually not related to the blog post I sent earlier - I different known issues is the cause in this case:

    See the "Known Issues" list here:

    https://www.neverware.com/blogcontent/2018/09/17/update-cloudready-v684-release

     

    This issue may continue to come up in the future if you keep your Windows dualboot setup.

    I understand the desire to keep Windows, but it may continue to be a problem.You might want to consider installing Windows in a VM and use Virtualbox inside of CloudReady, if you need stability.

  • SignedAdam

    I appreciate the work your team put in to putting Virtualbox on to cloudready, it’s amazing to be able to run Windows with in cloudready, however with out the option to give direct access to my Nvidia gpu, ( pass through ) it defeats the purpose of even having a discreet gpu in the laptop or even running a vm, can’t play games in a vm, can I,

    So for now running Windows along side cloudready is still something I have to do, otherwise I won’t be able to play games ? When I want to do something quickly on the web I use cloudready and when I want to do some games I’ll boot windows, I hope the dualboot option that google is adding to there chrome books will be made open source and you will of cause add it,

    For now do you know of anyway to edit the custom grub boot loader you guys use to support ?

  • Forrest Smith

    You can disable verity and then edit any files in partition 27 in order to edit our grub config, but anything you change could end up breaking updates in the future. Performing surgery in there isn't anything I can guide you through, or would recommend.

     

    I see where you're coming from in not being able to do your gaming inside a Windows VM that isn't gpu accelerated. For now that may be tough to get around, but you could look into the Steam flatpak and which is graphics accelerated and should successfully run at least some games.

Please sign in to leave a comment.