Screen resolution

Comments

11 comments

  • Devin Ryan Perreira

    what is the device cloud ready is installed on? You can try going to settings > Device > Displays > Then see if you can change the display size to 1920 x 1080 (native resolution of the monitor model you provided)

  • Ronen

    The device is an old desktop PC.

    Settings > Device > Displays:
    Unknown Display
    Can't change the resolution fron 640x480

  • Forrest Smith

    Ronen,

    That model you provided is just a monitor:

    https://www.viewsonic.com/au/products/archive/VA2248m-LED.php

     

    I think we'll need more info on what the computer inside, or it's CPU/GPU at least, are in order to offer any assistance.

    I'd also recommend updating to 70.4 which we shipped last night. It may offer some improvements depending on the haradware.

  • Ronen

    I just update the system to 70.4 but its not help.
    Where can I find the model of the CPU/GPU? (With software and without open the case)

  • Ronen

    COG 0.0.14
    Chrome OS 70.0.3538.124
    Linux x86-64
    Intel Core2 CPU E7500 2.93GHz
    Unknown display 768x1024 - 96dpi

    Settings > Device > Displays:
    Unknown Display
    Can't change the resolution fron 640x480

  • Joe

    What's the Motherboard and our you using onboard graphics or a external (PCI-Express)?

  • Ronen

    The motherboard is: Intel DG31PR
    Version: AAD97573-306
    Bios Version: PRG3110H.86A (Latest)
    I'm using the onboard graphics.

  • Joe

    From my searching that chipset is too old to run on CLOUDREADY sorry

  • Devin Ryan Perreira

    It's able to run cloud ready just fine. It's the issue with the software recognizing an external monitor...

  • G Rogers Guest

    I had been having this same problem.  The answer was really dumb.  Check in your accessibility tab. For some reason the screen magnifier was ticked on.  Un tick and all is good.

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