Lenovo Yoga 710 Keyboard not turning off when flipped

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Julian Gil

• March 30, 2019 17:37

Once I fold the laptop into a tablet, the keyboard does not turn off. It worked correctly before (it turned off), but I had to install CloudReady again for business reasons and now while I have it folded the keyboard and touchpad are still functioning when they are not supposed to

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  Forrest Smith

  • March 31, 2019 13:09

  What version were you on when it was working before? And what version are you on now?

  Also, does flipping the keyboard cause tablet mode to engage, even if the keyboard still works? Things like apps going full-screen automatically, and a back-button appearing on the taskbar would be the signs.

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  Julian Gil

  • March 31, 2019 18:00

  Thanks for the follow-up Forrest.

  I am currently on the newest version of the enterprise edition. Currently I had the Home edition, also on the latest edition of the software. Just tested it and it does not into tablet mode.

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  Julian Gil

  • April 01, 2019 17:31

  Upon further testing, the one regarding the issue is the touchpad, the keyboard actually started turning off (weird) on it's own.

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  Forrest Smith

  • April 03, 2019 20:54

  Julian,

   

  I noticed that a Lenovo Thinkpad Yoga I test on would only disable the touchpad once I rotated the screen past a certain point - basically all the way to flat.

  
  Can you check if you device is similar to that?

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  Julian Gil

  • April 04, 2019 16:46

  Hey Forrest,

  Unfortunately not even having it all the way flat, basically having it as a tablet, turns the touchpad off.

  I have looked up ways to turn the touchpad off, but each time I would need to restart the device and that kind of kills productivity.

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