Stuck in loading screen

Comments

26 comments

  • Forrest Smith

    Which version of CloudReady are you running on? (Should be visible in the top-right corner of the login screen)

  • Krystian Bartnicki

    Latest stable

  • Krystian Bartnicki

    The login screen does not show

  • Krystian Bartnicki

    it's only Cloud Ready logo in the center of the screen

  • Krystian Bartnicki

    I just can't install this OS on ASUS X553M

  • Forrest Smith

    Hi Krystian - 

     

    It sounds like you might be using the Edu or Enterprise version. Did you make your USB using downloads from my.Neverware.com ? Or from https://neverware.com/freedownload ?

  • Krystian Bartnicki

    Nope, I am using Home version and I checked this 2 times and I made this USB stick using CloudReady USB Maker

  • Forrest Smith

    Ah! I understand - your device is getting stuck *prior* to the login/Install screen . Sorry for my misunderstanding.

    Your device might have incompatible graphics. Can you try with this image instead?

    https://davrt8itj6cgg.cloudfront.net/cloudready-free-73.1.66-64-bit/cloudready-free-73.1.66-64-bit.zip

  • Krystian Bartnicki

    I have to use a local image and create a USB using Chromebook Recovery Tools. Yes?

    Should I turn off the "Secure Boot" in the BIOS?

  • Forrest Smith

    Yes, that image will only work using the "manual" Usb creation steps, not the automated tool.

     

    You should still be able to boot with Secure Boot enabled, but if you find that image doesn't work, you can always try with Secure Boot disabled again.

  • Krystian Bartnicki

    OK thanks, I'll try. If there are any problems, I write a comment

  • Krystian Bartnicki

    Fastboot should be turned on?

  • Krystian Bartnicki

    I apologize for so many questions, I install this system for the first time

  • Forrest Smith

    Fastboot should be a setting you can ignore, but like Secure Boot you may want to disable it if you are not having success

     

    Another great method to confirm that you're doing things right is to find another PC or Mac, of different model, and test whether you can USB boot on that device to confirm that your USB installer works.

  • Krystian Bartnicki

    It still does not work.


    My laptop:


    ASUS X553M
    CPU: Intel BayTrail M Dual-Core 2048, up to 2,58
    GHz
    Memory: 4GB
    HDD: 500GB
    Original OS: Windows 8.1 with Bing
    Now installed OS: Windows 10 Home
    Trying to install: ChromeOS

  • Forrest Smith

    thanks for the extra info - based on that, I think the best next-step that I would recommend you take is to confirm your USB installer works on any other device.

     

    You may also have other BIOS settings that could impact the functionality - if you an share photos of all the different BIOS pages here, or in a public-shared Google Photos album linked here, I would be happy to take a look and recommend options.

  • Krystian Bartnicki

    OK wait a moment please

  • Forrest Smith

    Hi Krystian,

     

    thanks for those photos.

    The settings I think you should experiment with changing would be:

     

    * Change the "OS Selection" option to see if any other options help

    * Change "Launch CSM" to be enabled to see if that helps

    * Try disabling fast boot

     

    Try to change only one thing at a time, so you can tell which change helps.

  • Krystian Bartnicki

    In OS selection I have only windows 7 and windows 8

  • Krystian Bartnicki

    OK i turn on CSM and i have more boot options 

    UEFI: KingstoneTraveler3.0

    and

    KingstoneTraveler3.0

    Which options should I choose?

  • Forrest Smith

    Try both!

  • Krystian Bartnicki

    OK

    I try to install Chrome OS on my old laptop
    My old laptop has BIOS 2010
    and installation starts immediately

  • Krystian Bartnicki

    My old laptop model is ASUS X54H and have BIOS 2010

    My new laptop model is ASUS X553M/X553MA and have BIOS 2013

  • Forrest Smith

    That seems to confirm that your usb installer works fine.

    So I think you either need to adjust your BIOS settings in some way, or else the hardware had some fundamental incompatibility.

    I'd recommend you try both UEFI and non-uefi boot options first to see if either works, and then experiment with other BIOS settings (any of them might be the key).

  • kitter11

    I'm in the same situation.

    CloudReady Home Edition v72-73 does not work on ASUS X553MA.

    I used to install CloudReady 70.x and it worked fine on X553MA. At that time, I changed the "OS Selection" on BIOS to "Windows7" and "Secure boot" disabled. 

    After v72, CloudReady Home Edition never works on ASUS X553MA. 

    I also hope to use the latest CloudReady on my laptop...

    Thank you.

     

     

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