Dysfunctional Boradcom 4321 WiFi in cloudready but Crouton is optimal.

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26 comments

  • Tony Baloney

    Same issue on Broadcom 4313 too.

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  • Tony Baloney

    .. Tested v75 pre-release after enabling wl driver & found it seems to run fine from the install USB. So short of powerwash-cli or reinstall any suggestions to rectify?

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  • Forrest Smith

    We use an alternative driver because it supports management and network memory features that have, in our findings, bugs in wl. The wl driver does support n-wifi which the b43 driver does not, and that's probably why you're seeing a performance difference.

    I think this is discussed in threads from a long way back. 

    On CloudReady we've opted for the default to be the manageable driver over the highest performing one and are not currently considering a change.

    Has something changed in the performance compared to v74.4?

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  • Bidwell Ely

    Forrest, 1. please remember that we can not see (as of yet)  threads from a long way back. 

    2. I tested my Dell Inspiron 14 which is on vs 76.2 with Speedtest and the download and upload numbers were perfect.

    Bidwell

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  • Forrest Smith

    Discussion threads are all still open/available - only knowledge base articles are currently missing.

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  • Tony Baloney

    I'm only seeing top speeds of 12Mbps on my installed cloudready v76 using the wl driver. The pre-release v75 install USB has no broadcom 4321 functionality out of the box. Once I change it to wl it runs at 20Mbps or better. I don't understand the disparity. Also running crouton on this installed cloudready produces speeds of up to 60Mbps. The installed system has been upgraded from multiple previous versions, could this be a contributing factor?

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  • Forrest Smith

    Tony, see my question above:

    Has something changed in the performance compared to v74.4?

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  • Bidwell Ely

    Forrest, I understand that your company survives on the revenues of the Educational and Enterprise channels. I looked at the new page. I don't know if "chat now" under the "Forums" is the best choice of words. Since this is the only area for Home users. It would be nice if you made it abundantly clear on this page to new users of Home that the Forum is where to ask questions.

    https://www.neverware.com/support#supportlinks

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  • Tony Baloney

    Has something changed in the performance compared to v74.4? ... Seems to have gotten slower...

    Two test results crouton & then cloudready....

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  • Forrest Smith

    There is plenty of useful info in the other links on that support page that can be helpful to Home Edition users. Most knowledge/help articles in our Knowledge Base apply to both the paid and free editions equally, and the release notes and our blog certainly applies to everyone.

     

    The only resource on that page which isn't relevant to Home Edition users is the one labeled as being "Tech Support for Paid Users".

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  • Forrest Smith

    Tony:

    Comnparing Crouton vs. CloudReady doesn't tell me much, since Crouton can use a different driver.

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  • Tony Baloney

    Both using wl

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  • Bidwell Ely

    Forrest, I think that what I am trying to convey is this: On the page https://www.neverware.com/support#titlebar-1

    It would be helpful to insert "Community" into the Forum "Ask Questions in the Forums" perhaps "Ask Questions in the Forums Community" because when one clicks on Chat Now.

    This page is listed as "CloudReady  Community."

    The other issue was that your old missives were tanked by the new page. Have you had time to fix this?

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  • Tony Baloney

    OK... I just tested the wl driver on the pre-release v75 & it was downing at 50Mbps which is perfect. The wl.ko file on the pre-release is a DIFFERENT byte size than what I have on the installed v76. Has the driver been updated from v75 to v76? Could this be the issue?

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  • Tony Baloney

    Looks like it's only happening on one user account. Tested on Guest and another User with no extensions & down speeds are above 30Mbps. I suspect an extension or configuration issue for the one User. STAY TUNED!

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  • Tony Baloney

    Happening on Owner account. Turned off all apps & extensions & reset all flags to default. Still happens 10Mbps on Owner account & 50Mbps on all others. Anybody?

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  • Tony Baloney

    Can anybody duplicate on dev v76?

    The Owner account has much slower download speeds than other use accounts or the Guest account.

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  • Forrest Smith

    Tony,

     

    Maybe your crouton install is the problem? That setup is profile specific, and I believe created a bridge or tunnel from host to guest which might be somehow limiting your bandwidth locally.

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  • Tony Baloney

    Maybe sunspots? After all it is Gentoo based!

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  • Tony Baloney

    ... Not Crouton. Tested on a different machine with broadcom 4313 and Guest mode runs fine while Owner & additionally added User do not.

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  • Forrest Smith

    Tony it sounds like the owner and additional user are the most relevant data here.

    What results do you get if you register for a brand new Google user and test with that?

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  • Tony Baloney

    Brand new users run optimally! also ...

    Previous users who don't run good who are then deleted (non-owner) rebooted & then re-added run good.

    ... can't delete owner, looks like something in the profile is getting messed up from v74 to v75/76 OTA update.

    Is there anyway to ascribe ownership to a different User without reinstalling? (Powerwash CLI should do it?)!!!!!

    I'd bet this is NOT related to Broadcom wl but may be a more fundamental wireless issue. Remember the Dev channel has also lost Bluetooth functionality at least on Broadcom devices. Also Broadcom WiFi on the PR v75 does NOT work at all on the install USB!

    ... These tests were run on a Lenovo G560 with a broadcom 4313 adapter so it's not a Mac issue at all!

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  • Tony Baloney

    .... Powerwash CLI results coming soon ... stay tuned!

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  • Tony Baloney

    .... Hey Mikey! Powerwash-cli and all is good NOW!!!!!!!

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  • Tony Baloney

    I got a machine that's still in a bad state if you want a dump!

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  • Tony Baloney

    Well I just sent two reports, one from an Owner account with the problem (pjp******@gmail) and one from a User account with optimal performance(assch******@gmail).  Same machine macbook 4,1 with broadcom 4321 using wl driver. Hope this helps.

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