Ridding the Forums of Robots and Spammers
Not a CloudReady product request, but a suggestion for the Home Users' forum. Posting and replying perhaps needs some kind of verification or approval step (for example: recaptcha - click the squares containing a bicyle, boat, hill, mountain, traffic ligtht, naked person...) to reduce the increasing number of unhelpful generic posts that are clearly being made quite regularly now by robots or spammers, either on new threads, or resurrecting old (and clearly no longer relevant) topics.
Not only are these posts unhelpful, they weaken the reputation of the forum. Bad news travels 20 times faster than good news, and it only takes one person to use and be caught out by a malicious link from a forum post to start shouting about it.
It might also be worth being able to close off a thread once it has been answered or had become stale or no longer relevant?
Just thoughts. Perhaps the forums will move into the Google space before long anyway...
I agree with Michael Clarke. The captcha suggestion is an excellent one, hopefully Zendesk allows to add that measure. Ilya G Forrest Smith Will also continue flagging spam accounts to you guys if it helps. Or if it doesn't and its just adds to the volume, just tell me lol. Maybe I can just comment here any new spam accounts in this very same thread, for action for you guys during your spare time.
Forrest Smith told me a couple of years ago that Neverware tries to stay on top of Spam. The problem is that Spam keeps changing. If you click on "View the comment" and the comment does not open, headquarters has deleted the query. The links at the end of a comment should be brought to Ilya G and Forrest Smith attention.
I personally find those links very annoying. Forrest told me to ignore them.
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