Dell E6400 continuous boot loop

Comments

4 comments

  • Bidwell Ely

    RaDos, Did you access the BIOS? You need to turn the device off. Then turn the device on, hold the F12 button down until the BIOS menu appears. Make sure that the USB loads First.

    Follow the Neverware instructions carefully.

    https://guide.neverware.com/critical-requirements/

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  • RaDos

    Thanks.

    Yes, I did press on F12 for boot options and selected USB boot. That did not change the looping behavior, so I F2-ed into the BIOS menu and changed the boot order there. That did not help either, so I kept USB as the only boot option.

    Not sure what else I can try.

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  • Joel R.

    Can you confirm the exact specs / configuration of your laptop, does it have the NVIDIA Quadro NVS 160M as the GPU? CloudReady has historically had trouble with NVIDIA cards and typically works more reliably with (Intel / AMD) integrated graphics. Is there a switch in the BIOS menu of your device to turn off NVIDIA and use the Intel integrated graphics instead? Basing the potential specs of your laptop on this review by the way:

    https://www.notebookcheck.net/Review-Dell-Latitude-E6400-Notebook.12875.0.html

    Also, might be worth testing the CloudReady USB installer on another PC if you have one and see if it boots elsewhere, just to rule out if there are any issues with the USB installer.

    And one more thing, the Dell Latitude E6400 I noticed is pretty old. Neverware has a device support policy end date of 13 years from the original manufacturer release; yours looks like it's past that. This does not mean that CloudReady won't work on your laptop, but the experience might not be optimal on hardware of that age. But of course you can try out for yourself first, hopefully we can resolve the installation issue/s. Switching off the NVIDIA graphics is the only suggestion I can think of. Other fellow users may chime in if they have ideas. It's unlikely though that we'll get help from official Neverware staff given the age of your device and given that they have other priorities at the moment, just to set your expectations.

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  • Bidwell Ely

    The Good news, is you have a 64-bit processer. I would wonder if you can try a different USB stick. I have found that a 32 gb or larger works better.

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