Forrest Smith

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Activity overview

Latest activity by Forrest Smith
  • Forrest Smith commented,

    Some Bluetooth chips aren't Supported on CloudReady, or sometimes you just need to toggle it off and on using a keyboard shortcut or even bios settings. One final thing to try would be our v75 prev...

  • Forrest Smith commented,

    We don't have this kind of hardware to test on, so I don't know sorry. I'd Still encourage you to use the preview build, confirm THAT one works on your Intel device, and then try it on the AMD mach...

  • Forrest Smith commented,

    If you're not able to use the shell command it typically means you're using our Education or Enterprise versions, or that you're running on a Chrome OS hardware. Are either of those things true for...

  • Forrest Smith commented,

    Hi, Does this Chrome OS bug: https://bugs.chromium.org/p/chromium/issues/detail?id=963439#c33 sound like the same issue you're seeing? If you, you may need to await a fix from Google as they seem t...

  • Forrest Smith commented,

    Trying a different USB stick is a good idea - maybe you can borrow one from a friend instead of buying a new one?

  • Forrest Smith commented,

    Is there any kind of CSM, security, or boot mode settings in your BIOS?

  • Forrest Smith commented,

    If your USB boots fine in other machines, your Gateway may just be incompatible. Some older notebooks aren't able to read and boot from the larger partition table CloudReady uses.  You can still ta...

  • Forrest Smith commented,

    Hi,   v75 has a 4.19 kernel, so I would think the basic graphics requirements would be met by that version. Did you confirm that the 75.1 preview build in particular also worked on other devices? I...

  • Forrest Smith commented,

    The first user to log in is an "owner" that cannot be removed without reinstalling.  Any other user can be deleted from the machine.   Chrome OS supports a "powerwash" feature w...

  • Forrest Smith commented,

    If you have Windows you can image a USB following these steps in our guide: https://guide.neverware.com/build-installer/working-windows/#before-you-begin